Privacy Policy for RiftRPG
Welcome to RiftRPG (hereinafter referred to as "the Game") and related services. As the developers of the Game, Guangzhou Yueteng Future Technology Co., Ltd. (hereinafter referred to as "we," "us," or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services. We understand the importance of your personal information and are dedicated to maintaining your trust by adhering to the following principles: accountability, purpose specification, consent, data minimization, security safeguards, individual participation, and transparency. We implement industry-standard security measures to protect your personal information.
This Privacy Policy explains how we handle your personal information when you use RiftRPG, and outlines your rights regarding your information.
We only process your information when necessary to provide specific features or services that you choose to use. If you do not enable certain features or use certain services, we will not process the corresponding personal information. In addition to this policy, we may provide real-time notifications (such as pop-ups or in-game notices) about specific information collection purposes, scope, and usage for certain features. These notifications are part of this Privacy Policy and carry the same effect.
Please read this Policy carefully before using our services, paying special attention to terms in bold or underlined text. By using our services, you acknowledge that you have read, understood, and agreed to this Policy. If you do not agree with this Policy, we may be unable to provide you with complete services or achieve the intended service quality.
If you have any questions, comments, or suggestions about this Policy, please contact us through the "How to Contact Us" section.
Key Terms:
Personal Information refers to any information relating to an identified or identifiable natural person recorded electronically or by other means, excluding anonymized information. This includes but is not limited to name, date of birth, biometric information, address, contact information, communication records, account credentials, financial information, location data, and transaction records.
Sensitive Personal Information refers to personal information that, if leaked or illegally used, could easily lead to harm to personal dignity or damage to personal or property safety, including biometric data, financial account information, location tracking, and personal information of minors.
This Policy will help you understand:
How we collect and use your personal information
How we use cookies and similar technologies
How we store and protect your personal information
How we share, transfer, and disclose your personal information
Your rights regarding your personal information
Third-party services
Protection of minors
Policy updates
How to contact us
We collect your personal information to provide a better gaming experience and service. We commit to collecting only necessary information and taking all reasonable measures to protect your privacy.
1. Information You Provide
Information provided during account registration or service use
Information generated during gameplay
Note: Information you post in public areas of the game may be accessed and used by other users.
2. Information We Automatically Collect
Information automatically generated during service use
Information legally obtained from our partners
1. Account Registration and Login
For basic services, we collect:
Basic registration information: email address
Account information: username and password
Optional information (such as nickname, avatar) can enhance your experience but is not required for basic functionality.
2. Game Functionality and Security
To provide gaming services and ensure account security, we may collect:
Log information: login records, gameplay records, match information
Device information: device model, OS version, unique device identifiers
Network information: IP address, network environment
This information is used to:
Maintain normal game operation
Ensure account security
Prevent cheating
Improve gaming experience
3. Payment Services
For in-game purchases, we collect:
Transaction records
Payment information
Used for:
Processing transactions
Purchase history queries
Virtual item security
4. Customer Service
When you need support, we may require:
Your contact information
Problem description
Communication records
This information helps us resolve issues and improve service quality.
We may need the following device permissions:
Storage: For downloading and storing game resources
Network: For connecting to game servers
Device information: For account security
You can:
Decline these permissions, though some features may be affected
Revoke permissions anytime through device settings
We commit to:
Using information only for providing and improving game services
Implementing strict technical measures for information security
Deleting or anonymizing your personal information upon account deletion
We may conduct statistical analysis of usage data, but these analyses will not contain personally identifiable information.
We will obtain your consent before using your information for purposes not mentioned in this Policy.
1. Storage Location
We use industry-leading data storage providers
Our data centers comply with relevant data protection regulations
We strictly adhere to international data protection standards for cross-border data transfers
2. Storage Duration
We retain personal information only for as long as necessary
Information is deleted or anonymized when you delete your account
You will be notified and your information properly handled if services are discontinued
1. Technical Protection
Industry-standard encryption for data transmission and storage
Access control mechanisms ensuring only authorized access
Regular security testing and system updates
2. Data Security
Strict data classification management
Multi-layered backup systems
Data breach detection and response protocols
3. Account Security
Secure password guidelines
Two-factor authentication (where available)
Monitoring of suspicious login activities
4. Security Recommendations
We recommend:
Using strong passwords
Regular password changes
Avoiding unsecured networks
Never sharing account credentials
5. Security Commitment
Implementation of reasonable security measures
Regular security assessments and updates
Prompt handling of security incidents
6. Important Notice
Please note:
No internet environment is 100% secure
Protect your account credentials
Report security concerns immediately
7. Emergency Response
In case of security incidents:
Immediate response measures
Notification to affected users
Damage mitigation steps
We highly value your privacy and generally do not share personal information with third parties. However, sharing may occur in these cases:
1. Necessary Information Sharing
With your explicit consent
To fulfill requested services
As required by law
To protect legitimate user interests
2. Third-Party Service Providers
We may use third-party services for:
Basic Services:
Cloud storage
Payment processing
Performance optimization
Security Services:
Anti-cheat systems
Account protection
Game updates
Functional Services:
Customer support
Data analytics
Advertising (if applicable)
3. Information Protection Measures
When working with third parties:
Strict vendor qualification review
Data protection agreements
Limited data access
Privacy standard compliance
4. Third-Party SDK Usage
Our game may integrate:
Essential SDKs:
Game engine
Crash analytics
Performance monitoring
Optional SDKs:
Advertising services
Social sharing
Payment processing
5. Important Notes
Third parties follow their own privacy policies
We are not responsible for third-party data handling
You can opt out of optional third-party services
6. Information Sharing Restrictions
We commit to:
Sharing only necessary information
Requiring confidentiality compliance
Regular compliance audits
Prompt complaint handling
7. User Choices
You can:
Choose specific features to use
Manage personalized ad settings
Contact us for more information
1. Standard Cases
We typically don't transfer personal information except:
With your explicit consent
Legal requirements
Business transfers
2. Special Circumstances
Information transfer may occur during:
Mergers or acquisitions
Asset transfers
Corporate restructuring
In such cases, we will:
Notify you promptly
Ensure information security
Protect your rights
We only disclose personal information:
1. With Consent:
Based on your explicit authorization
Information you choose to make public
2. Legal Requirements:
Compliance with laws
Administrative or judicial proceedings
Protection of user rights
3. Protection Measures:
Strict disclosure control
Security measures
Usage monitoring
We take the protection of minors' personal information very seriously:
1. Parental Consent
Minors must obtain parental/guardian consent before using our services
Parents/guardians should guide minors in proper use of gaming services
We recommend parents/guardians review this Privacy Policy with minors
2. Special Protection Measures
We will:
Implement appropriate age verification measures
Apply gameplay time management
Restrict access to inappropriate content
Protect minors' gaming experience
3. Information Processing
We will promptly delete any minor's information collected inadvertently
Additional information may be collected for minor protection purposes
Strict limitations apply to the use of minors' information
1. Policy Changes
We may update this Privacy Policy when:
Services are updated
Legal requirements change
Operational needs arise
2. Significant Changes
You will be specifically notified of significant changes including:
Service model changes
Information usage modifications
Ownership changes
Information sharing partner changes
User rights modifications
3. Notification Methods
In-app notifications
Email notifications
Website announcements
If you have any questions or suggestions, please contact us:
Email: support@riftrpg.com
Our Commitment:
Response within 15 business days
Careful consideration of your feedback
Implementation of necessary protective measures
You can also:
Contact us through in-game feedback features
File complaints with relevant consumer protection authorities
Pursue legal remedies to protect your rights
Additional Contact Options:
Through in-game settings
Via customer support
Through official communication channels
All users are entitled to:
Ask questions about our privacy practices
Report privacy concerns
Request information about their personal data
Seek clarification about any part of this policy
For privacy-related emergencies or urgent concerns, please indicate this in your communication, and we will prioritize your request accordingly.
For business partnership inquiries or other non-privacy related matters, please use appropriate alternate contact channels as specified on our website or in-game documentation.